Advice on COVID-19 (coronavirus)

If you have travelled to any of the affected areas or have come into contact with infected or potentially infected people we ask that you refrain from coming into the office and contact us by telephone on 0161 272 6094.

Details of our Revised Service Arrangements for Tenant Facing Services can be read here.

Signs and symptoms of Coronavirus

  • Cough
  • Fever
  • Difficulty in breathing

How to avoid catching or spreading coronavirus

  • Wash your hands with soap and water or use a sanitiser gel, regularly throughout the day
  • Catch your cough or sneeze in a tissue, bin it, and wash your hands
  • Try to avoid close contact with people who are unwell

Increased risk category

The government is advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distance measures.

This group includes:

  • Aged 70 or older (regardless of medical conditions)
  • Under 70 with an underlying health condition listed below;
  • Chronic (long term) respiratory diseases such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • Chronic heart disease such as heart failure
  • Chronic kidney disease
  • Chronic liver disease such as hepatitis
  • Chronic neurological conditions such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
  • Diabetes
  • Problems with your spleen for example sickle cell disease or if you have had your spleen removed
  • A weakened immune system as the result of conditions such as HIV and AIDS or medicines such as steroid tablets or chemotherapy
  • Those who are pregnant

Travel advice

The Foreign & Commonwealth Office (FCO) advises British people against all non-essential travel worldwide. The COVID-19 pandemic has led to unprecedented international border closures and other restrictions. All countries may restrict travel without notice. 

The FCO was already advising against all but essential travel or all travel to some areas or countries due to risks that do not relate to COVID-19. This advice remains in place.

Check FCO travel advice pages for the latest information. If you now need to change or cancel your travel plans, follow these steps:

If you think you might have coronavirus or have been in close contact with someone who has it you should follow these steps;

  • Stay at home and avoid close contact with other people
  • Do not go to your GP surgery, pharmacy or hospital
  • Use the NHS 111 online coronavirus service to find out what to do next