• FAQ-2

    Your home. Help with settling in

    Your home with Arawak Walton is important to us and we want to make sure we have everything just right for you. In this section we will help you settle in to your new surroundings.
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    Repairs

    Need some repairs doing?


    We provide a dedicated repairs service between 9am and 5pm on weekdays and you can either call us on 0800 389 4616 or call into the office to report repairs or report online here Report a Repair
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    Looking after your home

    What is your responsibility?


    We are responsible for the structure of your home and the services in your home – that includes the roof, walls, floors, paths, windows, doors, kitchen, bathroom, electric and heating systems. We are not responsible for decorations, any of the contents of your home or the garden. We are responsible for keeping these things in a good state of repair and you are responsible for behaving in a ‘tenant-like manner’ so the property does not deteriorate more than is reasonably expected. Looking After Your Home
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    Recycling & rubbish removal


    Find your nearest tip:
    You can use Recycling Centres free of charge for waste and recycling from your home. This includes waste from normal day-to-day household activities and DIY projects.
    Manchester
    Trafford
    Stockport

    Large item removal:
    Your local authority can help with the removal of large and bulky items such as fridges, washing machines or sofas. Please follow the link for your area to find out more:
    Manchester
    Trafford
    Stockport or call 0161 217 6111
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    Fire Safety in Your Home


    Did you know?

    - cooking fires are the main causes of fire in the home
    - every 6 days someone dies in a fire started by smoking materials
    - two accidental dwelling fires a day are started by candles
    - faulty electrics cause about 4,000 fires in the home each year

    Your local fire and rescue service can carry out a free home fire safety visit where they will test your smoke alarms and give you advice on how to stay safe in your home.

    For more information about home fire safety visits or about fire safety in general visit the Fire Kills Campaign website.
    Fire Kills Campaign Website
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    Report a Repair

    We provide a dedicated repairs service between 9am and 5pm on weekdays and you can either call us on 0800 389 4616 or call into the office to report repairs or report online here more
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    Top Tips

    Top tips to prevent damp, frost and freezing and promoting boiler efficiency more
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    Exchanges

    If you are one of our tenants you can swap your home with another tenant or a tenant of another social landlord. This is called a ‘Mutual Exchange’ and if you are interested in swapping your home with someone you can search for them online more