Arawak Walton is committed to ensuring that residents are able to give their views and take part in the decision making process in a way that fits with their lifestyle and commitment. We carry out four surveys a year to help the Association decide how to better deal with tenants in the future. We choose different topics every survey to understand how our tenants feel about these areas of service. The feedback we receive from the surveys help prompt decisions taken by the Association.

Survey 2 2024 - Housing Aspirations 

Survey 1 2024 - Tenant Quality Panel

Survey 3 2023 - Consumer Standards

Survey 2 2023 - Estate Management 

Survey 1 2023 - Cost of Living Crisis

Survey 4 2022 - Component Replacement

Survey 3 2022 - Energy Costs

Survey 2 2022 - How Should We Engage with Our Communities

Survey 1 2022 - Sheltered Housing 

Survey 4 2021 - Estate Management 

Survey 3 2021 - Tenant Engagement 

Survey 2 2021 - How do you Manage your Heating 

Survey 1 2021 – Response to Pandemic

Survey 3 2020 – Repairs and Maintenance

Survey 2 2020 – Tenant Involvement

Survey 1 2020 – Customer Service Charter

Survey 4 2019 – Community Responsibility

Survey 3 2019 – Customer Service Charter – Part 2

Survey 2 2019 – Fly-Tipping- Part 2

Survey 1 2019 – Customer Service Charter

Survey 1 2018 – Newsletter

Survey 2 2018 – Anti-social behaviour

Survey 3 2018 – Fly tipping

Survey 1 2017 – Services

Survey 2 2017 – Value for money

Survey 3 2017 – Repair service

Survey 4 2017 – Customer offer service

The first survey of the year is sent out in March with your tenant newsletter. If you complete all four surveys within the timescale you will receive a £25 gift voucher at the end of the year.