Tenant Survey
Tenant Survey
Arawak Walton is committed to ensuring that residents are able to give their views and take part in the decision making process in a way that fits with their lifestyle and commitment. We carry out four surveys a year to help the Association decide how to better deal with tenants in the future. We choose different topics every survey to understand how our tenants feel about these areas of service. The feedback we receive from the surveys help prompt decisions taken by the Association.
Survey 2 2024 - Housing Aspirations
Survey 1 2024 - Tenant Quality Panel
Survey 3 2023 - Consumer Standards
Survey 2 2023 - Estate Management
Survey 1 2023 - Cost of Living Crisis
Survey 4 2022 - Component Replacement
Survey 2 2022 - How Should We Engage with Our Communities
Survey 1 2022 - Sheltered Housing
Survey 4 2021 - Estate Management
Survey 3 2021 - Tenant Engagement
Survey 2 2021 - How do you Manage your Heating
Survey 1 2021 – Response to Pandemic
Survey 3 2020 – Repairs and Maintenance
Survey 2 2020 – Tenant Involvement
Survey 1 2020 – Customer Service Charter
Survey 4 2019 – Community Responsibility
Survey 3 2019 – Customer Service Charter – Part 2
Survey 2 2019 – Fly-Tipping- Part 2
Survey 1 2019 – Customer Service Charter
Survey 2 2018 – Anti-social behaviour
Survey 2 2017 – Value for money
Survey 3 2017 – Repair service
Survey 4 2017 – Customer offer service
The first survey of the year is sent out in March with your tenant newsletter. If you complete all four surveys within the timescale you will receive a £25 gift voucher at the end of the year.